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Drevelia is operated by Thomas Bernard Calvet, registered with the Paris Trade and Companies Register under number 923 373 104 R.C.S. Paris.
Customer Service
Email:
Customer service is available by email and by phone at +33 7 81 77 80 79, Monday to Friday, 7am to 4pm (UK time).
We will respond to customer enquiries as soon as reasonably possible during working days.
Business Address
Drevelia
Thomas Bernard Calvet
60 rue François 1er
75008 Paris
France
Order Issues
If your order is damaged, defective, incorrect or has not arrived as expected, contact:
Please include your order number and, for damaged or defective items, photographs clearly showing the issue.
After reviewing the request, we will arrange an appropriate replacement or refund.
Returns
To start a return under our 30-day return policy, email:
Please include your order number.
We provide a prepaid return label and the address to use. Please use the address shown on the label; our registered business address cannot receive returned parcels.
Return shipping is free. There is no return postage or restocking fee.
Do not send a return before receiving the return instructions from Drevelia.
Privacy Requests
To exercise a privacy right, including a request for access, correction or deletion of personal information, email:
Subject: Privacy Request
For more information, please read our Privacy Policy.